Day 1: Rethinking Value Through Innovation and Creativity

• Cultivating creative thinking for problem solving
• Innovation as a driver of public value
• Embedding a mindset of experimentation and agility
• Linking innovation to long-term impact and growth

Day 3: Designing Future-Ready Services and Systems

• Applying design thinking to policy or product
• Co-creating solutions with stakeholders and users
• Rapid prototyping for service delivery improvement
• Reimagining internal systems for citizen or client value

Day 5: Leading Change and Building Capacity

• Mobilizing teams around innovation and reform
• Managing resistance and leading through uncertainty
• Building cross-sector collaboration for innovation
• Institutionalizing change for long-term resilience
• Field trip